SiteScope User's Guide


TraceRoute

TraceRoute is a tool that shows you the network path between two locations. It shows you the address and how long it takes to get to each hop in the path. When there is a problem with the network, traceroute can often be used to narrow down where the problem is occurring. This tool will do a traceroute from your server to another location. The TraceRoute tool is accessible by a link below the navigation bar on the Ping, the Get URL, and DNS Lookup tool pages.

The TraceRoute form provides a gateway to the standard traceroute program which determines the route across a network taken by packets from one host to another host. In this case, the traceroute will start from your server. It will display the path taken to reach the host or IP address you have listed in the text box.

You can use this utility to verify connectivity of a host and determine how the host is connected to the Internet. You can also determine the path taken from your server to the specified host. This will allow you, for example, to determine where packet loss may be occurring when you attempt to connect to hosts elsewhere on the Internet.

To perform a traceroute, enter the domain name or IP address of the other location in the text box. Clicking the TraceRoute button initiates the action.

Note: For the Unix version of SiteScope you must specify the pathname to the traceroute utility on the server that SiteScope is running on. To do this you must:

  1. Stop the SiteScope process
  2. Edit the <SiteScope install path>/SiteScope/groups/master.config file to add the path to the traceroute utility to the _tracerouteCommand= property entry (for example:_tracerouteCommand=/usr/sbin/traceroute)
  3. Save the change to the master.config file
  4. Restart the SiteScope process