SiteScope User's Guide


The Add Additional E-Mail Settings Form

Use the Add Additional E-mail Settings form to define named e-mail lists to which SiteScope can send e-mail in the event of an error or warning condition. You access the Add Additional E-mail Settings form by clicking on the link You must complete this form for each e-mail list you want to add. You can then instruct SiteScope to use one of these named lists when sending alerts.

Once you have completed this form, click the Save Additional Setting button to save the new e-mail settings.

Completing the E-mail Additional Setting Form

Setting Name
Type in the name for this e-mail list. For example, if the e-mail addresses in this list belong to the night shift operators, you might simply type Night Shift in the text box. When you add an alert you can choose Night Shift from the list of e-mail settings to have an e-mail sent to the e-mail addresses in the list when an error or warning condition occurs.

E-mail To
The e-mail address(es) that you want to send the alert to (for example, test@mycompany.com). You can enter multiple e-mail addresses by separating the e-mail addresses with commas (test@mycompany.com, sysadmin@thiscompany.com).

Disabled
Click this button to stop e-mail alerts from being sent to these e-mail addresses. You use this option to temporarily disable a particular e-mail without editing every alert that contains this e-mail setting

Advanced Options

Template
If you want e-mail alerts sent to these settings to use a particular template, then choose it from the drop-down list. Otherwise, whatever template is specified in the alert will be used. One use of this feature is to define a single alert that will go to people and pagers, using the ShortMail template for the pagers.

Schedule
You may specify when these e-mail settings should be enabled. By default, they are enabled every day of the week. You may specify specific times for the settings to be either enabled or disabled by typing a from and to time in the appropriate fields and then choosing either the enable or the disable button.

Note: All times should be entered in 24 hour notation. For example, you would enter 13:00 instead of 1:00 PM, and 15:00 instead of 3:00 PM.

You can use the scheduling feature in the following way. If you have a person who should only be e-mailed during normal business hours, you can type 8:00 and 17:00 in the from and to text boxes for Monday through Friday. You would then also need to specify that these e-mail settings should be disabled for all of Saturday and Sunday.